Terms of Service

Last updated September 27, 2026

These Terms of Service (“Terms”) are the agreement between you and Clearo (“we”, “us”) for the Clearo Mac app and this store (tryclearo.com). By buying Clearo or using the site, you agree to these Terms and our Privacy Policy.

1. Delivery

Clearo is a digital Mac app. After checkout we email a download link to the address you use at checkout. You get access as soon as that email arrives. This is not a preorder and not a subscription.

You get a license to use Clearo when we deliver access.

2. What you are buying

A one-time license to use the Clearo Mac app on the number of devices in the plan you chose (1, 2, or 3 Macs). The license is for you, not for resale. 2-device and 3-device plans include lifetime email support as described on the product page.

Clearo is Mac only: Apple silicon and Intel, on macOS Sonoma and later, unless we say otherwise at delivery.

3. Refunds

You have 30 days from the day you receive access to request a refund. If files are not easier to find, or the space you care about is still gone, email hello@tryclearo.com and we refund the purchase. See the Refund policy.

4. The app

Nothing important moves or deletes until you approve it in the Yes Pass. You are responsible for what you approve. Keep backups of files you cannot replace.

We may ship updates. We do not promise every future feature.

5. Acceptable use

Do not reverse engineer, redistribute, or use Clearo to break the law. Do not share a 1-device license across more Macs than you paid for.

6. Disclaimers

The app is provided as is. We are not liable for lost files, lost profits, or indirect damages. Our total liability is the amount you paid for that order.

7. Contact

Questions: hello@tryclearo.com.